Legal

Privacy Policy

Last updated: July 22, 2026

Your Trust, Our Priority.

At TradeCrucible, we are your partner in building stronger trading discipline. We know your trading data is valuable and sensitive. This Privacy Policy is designed to explain, in full transparency, what information we collect, why we collect it, and how we protect it with the utmost care.

Using our TradeCrucible service (our website and mobile application) signifies your acceptance of the practices described in this document.

1. Scope and Updates of this Policy

This policy applies to all users of TradeCrucible. We reserve the right to modify it from time to time to reflect changes in our service or applicable regulations. Any significant changes will be communicated through our services (e.g., an in-app notification or email). We encourage you to review this page periodically to stay informed.

2. What Data Do We Collect and Why?

To provide you with the best possible experience on TradeCrucible and help you achieve your discipline goals, we collect several types of data. Here are the details:

  • Your Account Information:
    • To create your account and personalize your experience, we ask you to provide:
      • Email Address: Essential for account creation and communication.
      • Username: Your unique identifier within the TradeCrucible community.
      • First Name: To address you more personally.
      • Avatar (Optional): To personalize your profile.
    • Why? To authenticate your account, ensure its security, and provide you with a personalized environment.
  • Transaction Data (for Paid Subscribers):
    • If you subscribe to a premium plan, our secure third-party payment processor (like Stripe) will collect your name, billing address, and payment information.
    • Why? Solely to manage your subscription. TradeCrucible never stores your full credit card information.
  • Performance and Interaction Data (the heart of the experience):
    • This is where the magic happens! We collect data related to your trades, strategies, scores, achievements, and your interactions with our gamification features (notifications, challenges, etc.).
    • Why? To power our scoring algorithms, provide you with relevant insights, and make your learning journey engaging and effective.
  • Cookies and Similar Technologies:
    • We use cookies and other trackers to improve site functionality, analyze traffic, and personalize content.
    • Why? To make your browsing experience smoother and to understand how our users interact with our platform so we can constantly improve it.
  • Device Information and Log Data:
    • We collect technical information such as your IP address, browser type, operating system, and the actions you take on our service.
    • Why? To ensure the security of our services, prevent abuse, and diagnose any potential technical issues.

3. How Do We Use Your Information?

We use your data for one primary purpose: to deliver an exceptional service that helps you become a more disciplined trader.

  • To Provide and Personalize Our Service: This is the main reason. Your data allows us to customize dashboards, reports, notifications, and challenges to match your profile and goals.
  • To Manage Your Account: To secure your access, send you important information (activation, billing), and ensure your subscription runs smoothly.
  • For Customer Support: When you contact us, we use the information we have about you, along with any details you provide, to resolve your questions quickly and efficiently.
  • For Continuous Improvement: We analyze usage data (in an aggregated and anonymized form) to understand what works, identify areas for improvement, and develop new features to help you progress.

4. When Do We Share Your Information?

Your privacy is a top priority. We only share your data when strictly necessary and as described below:

  • Payment Processors: For paid subscribers, payment information is shared exclusively with our secure payment processor solely for transactional purposes.
  • Analytics Providers: We may use third-party services (like Google Analytics or Firebase) to analyze app usage. These services only have access to pseudonymized data, not your personally identifiable information.
  • Advertising Partners: We use advertising services (like Google Ads, Facebook Pixel, etc.) to promote TradeCrucible. These services may collect data about your browsing on other sites to show you relevant ads. We never share your personal information (like your name, email, or trades) with these advertisers. They only receive aggregate statistics about ad performance.
  • Legal Obligations: If required by law, or to protect our rights, security, or those of our users, we may be required to disclose certain information in response to a legal proceeding or a request from a competent authority.
  • Business Transfer: In the event of a merger, acquisition, or sale of our assets, your data may be one of the transferred assets.

5. Privacy of Your Profile

By default, your profile and all your trading data are strictly private. No one but you can view your performance, strategies, or statistics.

6. How We Protect Your Data

We implement state-of-the-art technical and organizational security measures to protect your information from unauthorized access, alteration, or disclosure.

  • Encryption: All data transmissions between your device and our servers are secured using TLS (SSL) encryption technology.
  • Server Security: Our servers are hosted in secure, monitored environments.
  • Access Control: Only authorized employees who require access to your data to perform their jobs are permitted to do so.

While we strive to protect your data, no method of transmission over the internet or electronic storage is 100% secure.

7. Children and Sensitive Data

TradeCrucible is not intended for persons under the age of 18. We do not knowingly collect any personal information from minors. If we discover that we have collected information from a minor, we will take immediate steps to delete it.

8. Your Rights: Control, Deletion, and Portability

You are in control of your data.

  • Account Deletion: You can delete your account at any time from your profile settings. This action is irreversible and will result in the immediate deletion of most of your data from our active servers. Backups from our system may contain fragments of your data; these will be automatically purged within 30 days of deletion.

9. Contact Us

For any questions about this Privacy Policy or to exercise your rights, please do not hesitate to contact us. We are here to help.

Email: contact@tradecrucible.com

TradeCrucible - Your Discipline, Our Mission.